Refund Policy

Junk Pluckers LLC – Refund Policy

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At Junk Pluckers LLC, we value your time and commitment, and we strive to provide reliable, professional service every step of the way. To ensure smooth scheduling and service delivery, the following refund policy applies:

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Booking Deposits:

All booking deposits are non-refundable. This deposit secures your appointment time and covers administrative and scheduling costs.

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Service Cancellations:

If you cancel your scheduled service after full payment has been made, you are eligible for a partial refund, minus the non-refundable booking deposit. Refunds will be issued to the original form of payment within 5–7 business days of cancellation.

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Same-Day Cancellations or No-Shows:

Cancellations made within 24 hours of the scheduled service, or failure to be present at the job site, are not eligible for a refund. In these cases, the full service fee may be retained to cover lost time and resources.

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Service Refusal or Inaccessible Sites:

If we arrive at the job site and are unable to perform the service due to safety concerns, lack of access, or undisclosed items (e.g., hazardous waste, excessively heavy or restricted items), we reserve the right to cancel the service. In such cases, a partial refund may be issued at our discretion, less the booking fee and any time/travel costs incurred.

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Satisfaction Guarantee:

If you’re not satisfied with the quality of our service, please contact us within 48 hours of service completion. While refunds are not guaranteed in these cases, we’ll do our best to make things right.

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By booking with Junk Pluckers LLC, you agree to the terms of this refund policy. If you have any questions before booking, feel free to contact us—we’re happy to help!